Case Files

Teaching Cases




FAQs

Why is Case Files: Teaching Cases unique?
The Case Files: Teaching Cases provides premier case content with the goal of fostering applied learning through exposure to clinical cases.
How do instructors get access?
If your institution has subscription to Case Files: Teaching Cases, please contact your administrator for access. They will create an instructor account for you.
If your institution does not have a subscription to Case Files: Teaching Cases, please contact us for institutional subscription rates or to set up a free trial.
I do not know who manages the administrator account for our school. How do I find out?
Email Customer Success at CustomerSuccess@mheducation.com.
How do I set up my class?
Instructors can create class sections and student accounts from within their instructor account. For additional information about managing your class, please visit the Access User Center.
How do I access my classes?
You can easily toggle between class sections by going to “Class” at the top right and selecting from your list of classes. Once you select a particular class, that class’s data will show up on your main dashboard
Do I have to share cases with students?
Yes, if you want to assign cases to students, only those cases that an instructor shares with students will be available in their dashboard.
How does the present mode work?
Present mode is used to present the case questions to a group or class using the projector or a different screen. Instructors can navigate to different questions from their computer screen to control the present screen navigation.
What happens after I share a case with my students?
Only shared cases will be available for students; they will be able to view the case and respond to questions.
Can I turn case content on and off?
Yes, instructors can decide what content is available to their students by turning the visibility on or off when sharing a case.
How do students get access?
Students must be a member of an active class to get access to Case Files: Teaching Cases. Instructors or institutional administrators can add students to a class.
What types of student performance data is available?
Instructors can view student performance for a selected date range and case, including overall class performance and individual student performance. Instructors also have access to an engagement report that tracks cases shared, cases completed, and time spent by students on each case.
What if I forget my username and/or password?
Please use "I forgot my password" link on the sign-in page to reset your password. We will send you a link to reset your password. You can click on the link to create a new password.
Is LMS integration available?
Yes, LMS integration is available with Canvas. This process should be coordinated with your campus LMS administrator